ITIL V4: Which statement about the value chain activities is correct?
Which statement about the value chain activities is correct?
OPTIONS
- Every practice belongs to a specific value chain activity
- A specific combination of value chain activities and practices forms a service relationship
- Service value chain activities form a single workflow that enables value creation
- Each value chain activity contributes to the value chain by transforming specific inputs into outputs
Answer:
Each value chain activity contributes to the value chain by transforming specific inputs into outputs
Explanation:
These activities represent the steps an organization takes in the creation of value. Each activity transforms inputs into outputs. These inputs can be demands from outside the value chain or outputs of other activities. All the activities are interconnected, with each activity receiving and providing triggers for further action.
