What is the relationship between the costs, risks, outcomes, and value of a service?
OPTIONS
- Risks depend on value, outcomes, and costs
- Outcomes depend on value, costs, and risks
- Costs depend on outcomes, risks, and value
- Value depends on outcomes, costs, and risks
ANSWER
Value depends on outcomes, costs, and risks
EXPLANATION
ITIL 4 discusses achieving value by considering outcomes, costs, and risks, and an organization may, however, choose to accept additional risk, increased costs, or diminished outcomes if this will create the possibility of increased value.