What is the most likely reason for the changes in the employees’ behavior?

An organization’s leadership team is enthusiastic about a series of recent improvements and the many additional improvement initiatives currently underway. The employees are less enthusiastic and the leaders have noticed signs of stress and increased absence. Even workers who are known to be high-performers, are being less productive. What is the most likely reason for the changes in the employees’ behavior?

OPTIONS

• The lack of a continual improvement culture
• Failure to thoroughly plan each improvement
• Too many initiatives one after the other
• Failing to check progress using metrics

ANSWER

Too many initiatives one after the other

EXPLANATION

Momentum must be maintained, but it is important not to follow a successful initiative with many more at the same time. Working steadily, without overloading the organization with multiple large-scale improvements, will preserve interest and excitement without creating unnecessary stress or backlash.