What is the best method of communication to improve the situation between the operations manager and the agile development teams?

An organization is adopting agile methodologies. The IT department is centralized at the corporate office. The infrastructure operations manager is frustrated with the development teams using agile because they are not following any established standards. What is the best method of communication to improve the situation between the operations manager and the agile development teams?

OPTIONS

• Use email communication to ensure that there is a clear record of all exchanges
• Arrange a phone call between the operations manager and the teams using agile
• Organize a face-to-face meeting between the operations manager and the teams using agile
• Use the organization’s social media page to explain why agile is the best approach

ANSWER

Organize a face-to-face meeting between the operations manager and the teams using agile

EXPLANATION

Face-to-face communication is the best approach when there is a need to build a relationship and resolve issues. One-on-one interactions are the best way of having good interactions and building relationships.