Suggest what should the CIO do?
A new CIO has been a part of the executive team’s development of a new strategic plan for the company. The plan calls for a significant transformation of the IT department to meet aggressive goals and objectives. Before starting the major IT transformation, what should the CIO do?
OPTIONS
- Initiate a SWOT analysis to understand the factors that impact the ability to achieve goals
- Conduct a change readiness assessment to understand the factors impacting the teams’ ability to adapt to change
- Perform a benchmark comparison to understand how the IT department compares to other IT departments in similar organizations
- Assemble a team familiar with conducting a process maturity assessment to understand the state of all IT processes
ANSWER
Conduct a change readiness assessment to understand the factors impacting the teams’ ability to adapt to change
EXPLANATION
The executive team has already established a new strategic plan for the company that entails a lot of change. A change readiness assessment estimates an organization’s preparedness to transition to a new way of working. Many factors can impact an organization, department, or team’s ability to successfully adapt to change. Assessing these factors before starting a change initiative highlights those which may impede its success.
