LSSGB: In the Define Phase, which of these tools would you use as an immediate precursor to the Project Charter?

OPTIONS

• SIPOC Map
• Pareto Charts
• VOC Check list
• QFD

ANSWER

SIPOC Map

EXPLANATION

Although some practitioners prefer using Pareto as the immediate tool prior to Project Charter, the real definition of the project scope comes through only after updating the SIPOC map.