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ITIL v4: Which statement about change authorization is correct?

A change authority should be assigned to each type of change and change model Centralizing change authorization to a single person is the most effective means of authorization The authorization of normal changes should be expedited to ensure they can be implemented quickly Standard changes...
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ITIL v4: Identify the missing words in the following sentence.

The purpose of the ________ is to ensure that the organization continually co-creates value with all stakeholders in line with the organization’s objectives. Focus on value guiding principle Four dimensions of service management Service value system Service request management practice Service value system The purpose...
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ITIL v4: What is the starting point for optimization?

Securing stakeholder engagement Understanding the vision and objectives of the organization Determining where the most positive impact would be Standardizing practices and services Understanding the vision and objectives of the organization The first step of the principle optimize and automate is to understand and agree...
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