Year: 2021

Options A post-improvement capability analysis A post-improvement brainstorming session A follow-up FMEA study A multi-vari re-analysis Answer A post-improvement brainstorming session EXPLANATION Answer options a, c, and d are ideal for determining the effectiveness of various improvement activities. Brainstorming would be used to generate ideas...

Options Kaizen Six Sigma Lean Kanban Answer Kaizen EXPLANATION The word kaizen means “continuous improvement.” It is a system of continuous improvement in quality, technology, processes, company culture, productivity, safety, and leadership. It comes from the Japanese words (“kai”) which means “change” or “to correct”...

Options AQL, p-bar p, n X-bar and R R, sigma Answer X-bar and R EXPLANATION An X-bar and R chart is represented best by variables data. Options a and b list attribute data quantities. The two values in option d are measures of dispersion and...

Options Multi-voting Voting Brainstorming Prioritization meet Answer Brainstorming EXPLANATION Cancelling or nullifying suggestions or ideas is NOT a recommended practice in Brainstorming.

OPTIONS Affinity Diagram Tree Diagram Relationship Matrix Arrow Diagram ANSWER Relationship Matrix EXPLANATION The integrator room, which correlates customer needs and service features, is in the form of an Interrelationship matrix.

OPTIONS Flow charts Control charts Scatter diagrams Pareto diagrams ANSWER Pareto diagrams EXPLANATION Flow charts visually present a process showing the main steps, branches, and outcomes of that process. A scatter diagram visually displays the correlation between two or more variables. Control charts are used...

OPTIONS Target Specification limits Mean Nearest fit value ANSWER Mean EXPLANATION Standard deviation is always referred to as difference from the mean.

OPTIONS They can detect trends of statistical significance They provide straightforward, easily interpreted information They provide an ongoing measure of process capability They can detect special causes of variation ANSWER They provide straightforward, easily interpreted information EXPLANATION Note that a negative response is requested. The...