Year: 2021

OPTIONS +/- 2 standard deviation +/- 1 standard deviation +/- 3 standard deviation Outside the bell-shaped curve ANSWER +/- 1 standard deviation EXPLANATION In a normal distribution, the area under +/- 1 standard deviation covers approx. 68% of the data.

OPTIONS Different people get the same result when measuring the same item or characteristic. The same person taking multiple measurements on the same item or characteristic gets the same results every time. The measured value has little deviation from the actual value. The resolution of...

OPTIONS Teamwork, Personal Discipline, Improve Morale, Quality Circles, Suggestions for Improvement Define, Measure, Analyze, Improve and Control Define, Measure, Analyze, Design and Validate Identify Value, Map the Value Stream, Create Flow, Establish Pull, Seek Perfection ANSWER Teamwork, Personal Discipline, Improve Morale, Quality Circles, Suggestions for...

OPTIONS np chart c chart u chart p chart ANSWER U CHART EXPLANATION The control chart “u chart” is most appropriate to monitor the number of defects in different sample sizes.

OPTIONS ZMarketing, methods, material, machines Man, material, methods, machines Man, manufacturing, methods, material Man, material, medicines, machines OPTIONS Man, material, methods, machines EXPLANATION The major cause categories in Cause and Effect diagrams are man, material, methods, and machines, along with mother nature, management, and measurement...

OPTIONS 2 8 10 16 ANSWER 10 EXPLANATION At 3 sigma level Defects per million opportunities are 66,807. Whereas at 4 sigma level it is at 6,210 defects per million. The factor reduction in defect is 10.758 which is rounded to 10.

OPTIONS To describe a single, measurable performance. To provide details on how a product or service needs to operate. To provide specification limits. To build VoC. ANSWER To provide details on how a product or service needs to operate. EXPLANATION The purpose of having functional...

OPTIONS Flow Chart FMEA Tool Force Field Analysis Check Sheet ANSWER CHECK SHEET EXPLANATION To collect data related to any process, always start with a Check Sheet. It is a good technique to capture problem symptoms.

OPTIONS Multi-Vari Charts SPC Charts Cause and Effect Diagram Run Charts ANSWER Multi-Vari Charts EXPLANATION When multiple data points related to positional, cyclical, and temporal variations are to be analyzed, multi-vari charts are most appropriate to be used.

OPTIONS The principle of never stopping any improvements Improvements being made while people and machines continue to work Steady effort made to improve existing processes, products, or services Non-stop cyclic process of improvements where one improvement leads to another ANSWER Steady effort made to improve...